Refund Policy

 
At NCS Tours and Travels Pvt. Ltd., customer satisfaction is our priority. We aim to provide hassle-free travel services; however, we understand that unexpected changes may arise. This Refund Policy outlines our terms for cancellations and refunds.
 

1. Cancellation and Refund Eligibility

 
Flight, Hotel, and Tour Bookings: Refund eligibility and amounts depend on the terms and conditions of individual airlines, hotels, or third-party service providers. Certain bookings may be non-refundable or subject to cancellation fees.
Package Tours: Cancellations made at least [X days] prior to departure may qualify for a partial refund, subject to deductions for administrative and processing fees. Cancellations made within [Y days] of the tour date may not be eligible for a refund.
 

2. Refund Processing Time

Refunds, if applicable, will be processed within [7-14] business days from the date of approval.
The refund will be credited to the original payment method. Processing time may vary based on your financial institution.
 

3. Non-Refundable Situations

 
No refunds will be issued for partially used services or no-shows.
Refunds are not applicable for promotional or discounted bookings unless explicitly stated.
 

4. Special Circumstances

 
In the event of natural disasters, government restrictions, or other unforeseen events, refunds will be processed in accordance with the policies of the third-party providers involved.
 

5. How to Request a Refund

 
To initiate a refund request, please contact our customer support team at info@ncstravels.com with your booking details and reason for cancellation. Our team will review and guide you through the process.
For further questions regarding our refund policy, please contact us at +91 8100575757.